Thursday, 29 January 2015

Some stuff I wrote for PwC blogs in 2014.................

Digital communications; are you the problem?

Getting engaged or heading for a break-up?

Delivering good jobs: focus on mental health

Employee engagement: mind the gap!

Monday, 12 May 2014

The British disease

With my new wi-fi Sky HD box (get me!) I watched When Corden Met Barlow over the weekend in glorious technicolour. As well as being a very entertaining and revealing hour's worth of TV charting the rise, fall and rise again of Gary Barlow's career, it also highlighted that much talked about 'British disease'. The one where we build folk up and then knock them down mercilessly.

If ever a career episiotomies this condition perfectly it is Mr Barlow's. The cruelty and personal unpleasantness of the attacks upon him as he fell from top of the celebrity pops to an uncool, unfashionable and unwanted has-been was astonishing. It had a deeply offensive bullying, pack-mentality quality about it which left me cold.

The fact that he has now risen to status of national treasure- I'm not getting involved in the current debate over his alleged tax arrangements- is remarkable and even more impressive. His story teaches us three things.

Firstly, the line between confidence and perceived arrogance is very fine and when the media and rivals want to show it has been crossed they do- and how!

Secondly, having a place of comfort and support you can fall back on in difficult times is vital. Gary Barlow had his family and his music which kept him going. That oasis (no musical pun intended) of support and peace is something we all need regardless of what we are trying to achieve. I write that today sitting in a park looking at my gorgeous twelve-week old daughter- we're having a daddy-daughter day, which as well as being great fun is a reminder- if it were needed- as to what is important in life.

Thirdly, class and talent is permanent. What eventually put Gary Barlow back on top wasn't that media and celebrity fashions changed, although they did, and that people were prepared to hear from him again, it as that he is a remarkably talented musician and a decent man.

His story also teaches us that if want something badly enough, and are prepared to work for it and stick at it, anything is possible.

Wednesday, 23 April 2014

Something I've written for PwC's People Agenda blog; 'Digital communications; are you the problem?'

Thursday, 6 March 2014

Imperfect peace is better than war

The political "crisis' or the wile handlin' in political circles in Northern Ireland last week was unedifying.

Anyone who has followed closely the process that has taken us from the dark days of 'The Troubles', through the Downing Street Declaration and Good Friday Agreement to today knows that the OTRs (on the runs) have been part of story and Republicans' list of issues for all that time. If I was Peter Robinson or anyone in the DUP I wouldn't have made the fuss they made last week as it exposes two things; they weren't paying proper attention over the last few years- they cannot credibly say they didn't know about the OTR deal as it is a matter of public record- and they weren't as effective as Sinn Fein at negotiating similar arrangements for loyalists or those soldiers involved in Bloody Sunday. The hand wringing last week did them no credit at all.

We must however separate two issues. The scheme itself- right or wrong- which has been around for some time, and the calamitous, incompetent decision to send a letter as part of this scheme to John Downey. The latter was a disgrace. The former an unpalatable but probably necessary part of negotiating a settlement to end a war.

Making peace is about compromise. Sometimes inelegant, ugly compromise. But compromise for a bigger purpose. Compromise for peace. The peace we have in Northern Ireland is imperfect but it is a million times better than the awful spectre that stood over that great island for so many years.

Two weeks. A lifetime.

I have been thinking about this post for the two weeks or so since our daughter, Aoife, was born. It has taken until the last few days for me to commit pen to paper, well, finger to iPad screen. Why? Three reasons.

One, there is almost too much to say. How can you summarise in a few paragraphs the feelings of becoming a parent for the first time and do it justice? How can you adequately sum up the lifetime of transformation we have experienced over the last two weeks?

Two, the fear of resorting almost entirely to cliché. I have fretted; is there any original way to express one's feelings on this occasion? Will I sound like the worst of lazy writers? Has it all be said before?

Third, the time to sit, think and then write has become somewhat condensed these last fourteen or so days. This is due in part to having new tasks to complete; feeding, changing, nursing etc but also to the time we now take just watching our little bundle of perfection. I imagine it being a similar experience to the days of the first TVs in the street when people from all around went to the chosen house to watch the box in the corner of the room. We can now very happily spend an hour at a time just sitting watching Aoife, even if she is doing nothing but sleep!

I have waited until the last few days when time and a clear (and less tired) head has allowed. I have gathered my reflections; things I learnt over the last two weeks or things I now know even more than I knew before. I will say sorry now if a cliché or two sneaks in. Here goes.

Meeting your child for the first time is the greatest meeting of your life.
The moment Aoife entered the world was heart-stopping. Is she ok? Is she breathing? Why isn't she crying? Then the feeling of relief followed by euphoria, followed by overwhelming emotion, when the crying starts and she is placed on he mummy's chest and she looks at you. It is a feeling of meeting someone for the first time who you instantly recognize and instantly know. I wasn't sure that love at first sight really existed until I met Aoife. It does. Cliché use apology!

Hospitals can be scary but doctors, nurses and midwives can make you feel safe.
The care we received- and I include myself in that as someone who received kindness and consideration in the two days of so we spent as a family in hospital- from the people of the Chelsea and Westminster Hospital was brilliant. It was all good but I pick out one moment. As our labour was getting to the final stages and tiredness was setting in (not just mine!) two doctors joined us in the delivery room. The way they took control- calmly, sensitivity but firmly- inspired confidence and gave us a feeling of security which as first time parents we really appreciated. My abiding memory of those moments were the clarity of communication from the doctors- simple language, calmly delivered with a strong sense of purpose. The atmosphere in the room changed as soon as they arrived and shortly afterwards our daughter arrived!

Grandparents are happy when they become grandparents!
Yes, this falls into the category of things I now know even more than before! I have never seen joy- pure, unstrained, uncensored joy as when our parents met Aoife for the first time. The look in their eyes, their bursting pride, their tears of joy were so wonderful to share. It is unlike any other expression of joy I have ever seen and a little bit of me enjoyed a moment of self satisfaction that I had played a part in making them that happy.

People are so kind and thoughtful.
We have been inundated with cards, presents, calls, emails, Tweets, Facebook mentions and good wishes from family, friends, neighbours, colleagues and friends of friends and family. It has been so humbling that so many people wanted to share in our joy.

I love my wife more than words can express.
I consider myself to be a very lucky man to not only have met, but to have married, the best, most special person on the planet. I do of course have great judgment so I take some of the credit for this meeting and subsequent marriage! The downside of this love- this all encompassing, gut-wrenching, can’t imagine life without each other love- is that you hurt when they hurt. And there doesn’t come much more pain or hurt than giving birth- I am reliably told. Watching the person you love most in the world experience the worst pain of their life is awful- you would give anything to take their place and yet you are left feeling totally helpless. Mercibly my wife is braver and tougher than me so she took it all in her stride but it was hard to watch. Thankfully those few hours are a memory now but my memory will always be full of my wonderful wife’s amazing determination to bring our darling daughter into the world and now I have seen her add the title of planet’s most incredible Mum to go with her wife world crown. So I go back to where I started; I am a very lucky man and my daughter is a very lucky girl.

Oh yes, one last thing; sleep is over-rated!

We have known our daughter for just over fourteen days. It feels as if we have always known her. Our world now revolves around her (cliché klaxon!). Our lives will never be the same again and we thank God and all our blessings for that.

Friday, 31 January 2014

Are you positive?

I really liked recent comments by Nicky Morgan MP about the need for the Tories to be more positive in its language. It is a coincidence that I have been saying this for some time- honestly!

Elections in Britain are won in the centre ground. The people who win elections are not tribal. They sometimes vote Conservative. They sometimes vote Labour. They sometimes vote Lib Dem. They sometimes vote for someone else. But whoever they vote for gives them a positive reason to vote. If British electoral history tells us anything it tells us that these key voters need to be inspired.

Parties of all colours have captured this crucial vote election after election by offering a positive message- something that could make the lives of them and their loved ones better. The NHS, a welfare state, the white heat of technology, owning your own home, keeping more of your own money, a country at ease with itself, things can only get better, more money for better public services, fairness for all, the list goes on. All of these ideas have been positive ideas of what government can do to make life better.

Granted it has been a tough few years to be positive but if this government wants to be re-elected in one form or another it needs to find a positive voice- it needs to give people a reason to move off the sofa on election night or make a detour on their daily journey to vote. The same is true of Labour. Give the people something to shout about; something to get excited about, something to get behind. Be positive or be in opposition.

The language of life sentences

The recent Court of Appeal case following last year's European Court ruling has thrown the debate about life sentences or life terms back on the public's agenda.

For the purpose of this post I am not concerned about the legal position- important though that is- but the language used and the reason it is important.

For the justice system to work effectively it needs to do more than be a technical delivery of the law- it must carry the public's confidence. I believe that the biggest cause of public disquiet and loss of confidence is when sentences don't do what they say on the tin. This lack of a Ronseal moment is seen most acutely when considering life sentences- as by their nature they are the most serious cases and the people who pose the greatest risk to our safety.

If someone is sentenced to life in prisonment, the public expect them to spend the rest of their life in prison. The fact that they don't concerns and confusing folk. We need much more honesty in our language. 'Life' should be used when that is what we mean; not ten years, not twenty years, not thirty years, but life. The whole of the rest of that person's life. We are not doing that in hundreds of cases and these few that are the subject of this current case provides a great opportunity to start to get it right. In the States the concept of 99 year sentences is appealing as it carries a certainty- something exact. 'Life' almost always does not mean life- it means something else.

If life sentences were a brand or a product they would have very little customer loyalty. No-one would be buying. Whether the law as it currently is applied properly or not is not my concern here, it is the language used. We should always try to say what we mean as simply and clearly as we can. Why would it be different in the most serious judgements over someone's freedom? The language really matters. Let's call it as it is.

Saturday, 18 January 2014

Two jobs and a bar

It has been a hugely rewarding start to the year.

I am now two weeks into my new job at PwC and enjoying every minute. It is so invigorating and energising. It offers that brilliant combination of working with very smart, talented people, who recognise their best chance of success for their clients, their organisation and themselves is to work with their colleagues- supported by a set of corporate values and an environment which encourages this team working but also embraces diversity. So far so good and I've only got lost in our various offices once or twice (ok, maybe three or four times!) so far.

Alongside this new job, Mrs J and I are preparing to take on the greatest, hardest job in the world as we contemplate impending parenthood. We are thrilled, excited, scared and nervous but as ready as we will ever be. We just hope and pray that everything goes well over the next few weeks. We are also reflective about the awesome responsibility we will soon have and in awe of those who have gone before us.

I have spent a lot of time over the last few months thinking about everything our parents have done for us and everything we owe them. The two greatest gifts that we have been blessed with are the unending and unquestioning love of our parents and the unshakeable values and ethics they instilled in us. Some of these are rooted in the Catholic Church in which we were both raised- and for all it's failings we are still very grateful for that- but also in own family's values. Working hard, being honest but streetwise, treating people fairly, having confidence in yourself with a healthy amount of questioning of others, having an iron will to succeed but the humility to accept that things go wrong, and a love and belief in family. Not a bad gift to give your children and a legacy we plan to embrace and perpetuate.

If we do half the job with Junior Jones that our parents have done for us we will be doing very well. They have set a very high bar.

Wednesday, 1 January 2014

2014; big year ahead

The start of a new year is always a time of great promise and great opportunity. Plans are made. Goals are set. Excitement is high.

This year is no exception.

2014 looks like being an absolute cracker with lots of exciting change and amazing new challenges.

Mrs J and I are due our first baby in February. Whatever we think and however well prepared we are, we know the change about to hit us will be huge. We are so excited and can't wait to become parents. I know my wife will be the best Mum ever. We are so lucky to have such great examples to follow in our families and to be surrounded by such amazing support. It is fair to say that excitement levels are now reaching fever pitch on both sides of the Irish Sea!

To the new role of Dad, I am adding a new work role too. Tomorrow, I start my new job as a Director at PwC. I will become the new Communications Network Leader in the UK. Another fantastic new challenge with a great organisation and great people- I can't wait to get started.

2014 is only a few hours old and already it is filled with wonderful opportunities and excitement. Bring it on!

Monday, 30 December 2013

Highlights of 2013

With just over 24 hours to go in 2013 my thoughts have turned all reflective. It’s time to look back on my highlights of the year.

How was my 2013? Well, pretty good. No, really good.

On the home front it started with gut-wrenching worry and awfulness with Aileen in hospital and ends with joy and wonder as Aileen stands (not for long these days!) thirty-three and a half weeks pregnant and looking and feeling amazing. We feel so blessed that we are on the verge of becoming parents for the first time. We are just holding our breath and keeping everything crossed for the next few weeks.

The wonderful Mrs J and I had a wonderful trip to the States in May, which I documented in nauseating detail earlier in the year on this blog. A memory that stands out above all other was the incredibly moving scene in Boston as we spent some time at the impromptu memorial built near Copley Square following the Boston Bombing. It was quite a year for Boston with an amazing last to first turnaround to win the World Series. I spent many a happy night and early morning glued to in 2013 watching the “Boston Strong” Red Sox bring much excitement and pride to that wonderful city and its adoring fans. I discovered that my allegiance to the Red Sox is something I share with Ed Milliband who ends the year much as he started- in the lead but not leading.

Whilst we’re on politics, it is worth noting again that the coalition still stands and the long game they have been playing on the economy looks like it is paying off. Will it pay off in time for a 2015 Tory outright victory/Lib Dem recovery in polls and holding of their seats only time will tell but things are looking up for them now..….especially if Mr Milliband continues his current level of performance.

The coalition also delivered on a key reform this year. I was very proud to see the Equal Marriage legislation pass if a little ashamed to see the behaviour of some of my party during its passage. I fear we will see more of the worse of the Tory party in 2014 as no doubt some believe the best way to outsmart UKIP in time for the European Elections is to out-sceptic them. This would not be in Britain’s interests. I just hope we get the referendum on Europe soon so that those of us who believe we need to be at the heart of a reformed Europe (not run by Europe) can put our positive message and we can put to bed the nonsense idea that we should leave the EU. We can then bid goodbye to Mr Farage and his friends.

On a personal political note, I stood down from the candidates list in 2013 to focus on becoming a Dad. I look forward to returning to more active politics in the future but I look forward to becoming a Dad more.

It was fantastic and very moving to hear that the Attorney General quashed the risible original Hillsborough inquests and order new ones, due now in 2014. It continues the process of vindication of so many, including the extraordinary Anne Williams, who lost her own fight against cancer in 2013 but not her fight against the British legal system and the injustice that had stood for too long.

A mention of the families takes my thoughts to Anfield and despite some awful behaviour from you know who- I try not to speak or type his name because although he is one of the best players in the world he doesn’t deserve to wear the red of my great club- we are making progress. I like what Brendan Rogers is doing and with the continued support of FSG and the fans the top four is in reach.

The sporting chat runs short there really. A summer of two halves in the Ashes and despite a brilliant Wimbledon- delighted for Andy Murray- the sporting year of 2013 was always going to be a come down after the highs of 2012. Personally my annual pilgrimage to the Cheltenham Gold Cup stands out as did a number of trips to the Royal Opera House and Coliseum for amazing drama of another kind. I will however point out one or two predictions I feel especially smug about now that I made in 2013 (often with the help of Paddy Power!). These include the sacking of AVB at Spurs, the Red Sox World Series Win, Liverpool being top of the league on Christmas Day (made in July), England winning the first Ashes 3-0 and Phil Taylor losing in the first two rounds of the world darts. I of course reserve the right not to mention all the other predictions!

We said goodbye to two political giants in Thatcher and Mandela this year and I can’t help but think it also marked the end of an era in how politics and big events are covered in the media. Both of these- and other big stuff during the year- were not done justice by our traditional- particularly- broadcast media. Coverage of both events lacked insightful analysis and fell back on lazy questioning of guests and cliche. Unforgivable really when discussing two such colossal figures and incredible lives. Btw, saying the death of 87 or 95 year old is “tragic” as some at the BBC would have us believe is the sort of laziness I mean! I have spent much of 2013 with three great defenders of high journalistic standards and brilliant use of technology: the FT, Times and New York Times. My daily iPad fix of all three has kept me sane in a world of sloppy news coverage and analysis in 2013.

We also said goodbye to Sir Alex Ferguson this year- goodbye from winning trophies that is, thankfully! If I was Mr Moyes I might have wished his goodbye would have been more permanent and him a little less visible with his book and regular appearances in the stands for matches but I guess that is the least of his worries.

2013 also saw the re-emergence of the Papacy as a force for good. Credit must be given to Pope Benedict for taking the extraordinary step of retiring but more to Pope Francis who has set a new positive tone for the church. As others have said, he is taking the church “out of the palace and into the streets”. His first nine months promise so much. Hello to real modernisation. Goodbye to the forces of deep conservatism that have been strangling the church for so long.

I end the year saying another type of goodbye; to the General Medical Council after great six years; and a big hello to PwC. A huge highlight in 2013 were my discussions with PwC, who I joined in a few days time. 2014 is shaping up to be a fantastic year of exciting challenges, opportunities and change.

So these are my (slightly random) reflections on 2013. But what about the marks I hear you ask? Nine out of ten for 2013! I’m hoping for a ten next year and some blogging about Junior Jones!